LEGAL & POLICIES

Privacy & Terms

Effective Date: May 15, 2024. This document outlines the rules and regulations for using our services and how we handle your data.

1. Introduction & Scope

This Privacy Policy outlines how we collect, use, and share your personal information. By using our platform, you agree to the collection and use of information in accordance with this policy.

Our commitment to privacy ensures that your data is protected with industry-standard security measures and compliant with global data protection laws.

2. Data Collection & Processing

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Account Information: Name, email address, phone number, and billing details provided during registration.
  • Usage Data: Information about how you interact with our services, including log data, device information, and IP addresses.
  • Communications: Records of your interactions with our support team or any other correspondence.

We process this data to maintain, improve, and personalize our services, as well as to communicate with you regarding updates and security alerts.

3. Tracking Technologies & Cookies

We use cookies and similar tracking technologies to track activity on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  • Session Cookies: Essential for operating our service and remembering your preferences.
  • Analytics Cookies: Used to track information on how the platform is used so that we can make improvements.

4. Data Sharing & Subprocessors

We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users.

All subprocessors are bound by strict confidentiality agreements and data processing agreements that ensure they meet our rigorous security and privacy standards.

5. International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

We rely on legally recognized mechanisms, such as Standard Contractual Clauses (SCCs), to ensure that any international transfers of personal data are fully protected.

6. Data Retention & Security

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We use commercially acceptable means to protect your Personal Data, including AES-256 encryption at rest and TLS 1.3 in transit.

7. User Rights (GDPR / CCPA)

Depending on your location, you may have specific rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right of rectification if your information is inaccurate or incomplete.
  • The right to object to our processing of your Personal Data.
  • The right of data portability, allowing you to receive a copy of your personal data in a structured format.

1. Terms of Service: Agreement to Terms

These Terms of Service constitute a legally binding agreement made between you and our company, concerning your access to and use of the website and platform.

By accessing the platform, you agree that you have read, understood, and agree to be bound by all of these Terms of Service. If you do not agree, you are expressly prohibited from using the site and must discontinue use immediately.

2. Intellectual Property & Licenses

Unless otherwise indicated, the platform is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site are owned or licensed to us.

We grant you a non-exclusive, non-transferable, revocable license to access and use the platform strictly in accordance with these terms.

3. Limitation of Liability

In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the platform.

Contact Information

For inquiries regarding our terms, policies, or data handling practices, please contact our dedicated legal team:

Aurora AI Legal Department

Email: legal@aurora.ai

Phone: +1 (555) 123-4567

Address: 100 Innovation Way, Suite 300, San Francisco, CA 94105

Turn Social Ops Into a Growth Engine

Launch faster campaigns, protect brand quality, and give your team Aurora AI agents that plan, create, monitor, and optimize around the clock.

Launch Team

Turn Social Ops Into a Growth Engine

Launch faster campaigns, protect brand quality, and give your team Aurora AI agents that plan, create, monitor, and optimize around the clock.

Launch Team

The agentic workforce for brand-safe, always-on social operations.

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© 2026 Aurora Platforms, Inc. All rights reserved.

The agentic workforce for brand-safe, always-on social operations.

All systems operational

© 2026 Aurora Platforms, Inc. All rights reserved.

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